Affordable Technology Support With Excellent Customer Care
Tailored to Each Client’s Technology Needs
Trusted IT Support Service
At Manidha, we distinguish ourselves from other technology service providers through our dedicated, proactive approach and personalised services. With over seven years of experience, we specialise in providing technical support to public schools, ensuring that their technology needs are met efficiently and effectively. Below are some elements that set us apart.
Personalised Service
We provide a dedicated technology support officer who tailors our services to meet your unique requirements. This personalised approach ensures that your specific needs are addressed, and you receive the best possible support. Additionally, your support officer collaborates with our entire team, bringing a wealth of collective expertise to resolve any issue.
Proactive Support
Our service model is designed to minimise disruptions . We conduct regular check-ups on a rotational basis, enduring devices are reviewed and potential issues are identified and addressed promptly. Our goal is to prevent problems before they arise, ensuring a seamless technology experience for our clients.
Comprehensive Training
Manidha goes beyond just fixing issues. We focus on educating your staff, both on an ad-hoc basis during fixes and proactively through regular reviews and personalised guides. Our face-to-face training covers all aspects of your system, including the MS Office Suite, Google Classrooms, G-suite, hardware, and software, tailored to your requirements.
Commitment to Quality
We conduct weekly reviews summarising events, explaining what happened, and providing guidance on how to avoid future issues. Our approach involves finding the root cause of problems and offering sustainable solutions, ensuring long-term benefits for your school's technology environment.
Equal Opportunity Employer
We pride ourselves on being an equal opportunity employer with a diverse team. Our workforce includes 7 employees, with a significant percentage being women, reflecting our commitment to diversity and inclusion in the workplace.
What do we offer?
